Get impactful insights to the right people, fast
We flag issues, you get the confidence and time to resolve them.
Keep tabs on trends with set and forget automations
Spike detection
Themes discovery
Comment matcing
Track product reactions
Track issue keywords
Slack and email channels
Catch risks and opportunities early on
With automated workflows you can easily discover challenges, align teams and catch problematic bugs. Personalize alerts - new comments on a feature, a change in sentiment or NPS - so your teams are on top of the insights they care most about.
Check out our work flows
Themes so precise you can close the loop at scale
With our accurate and specific themes, you can automate personalized emails to every strand of feedback. You'll resolve issues faster and retain more users when you've got the mechanics to truly close the loop.
Learn how Atlassian mastered this, with inner feedback loopsTrigger regular updates with your stakeholders
Keep your teams and your executive leaders informed without them having to log into the platform. Using Slack or email, send custom dashboards and weekly digests to ensure everyone gets the insights they need.
Learn more about using Thematic for customer intelligence
ACTIONABLE INSIGHTS AT SCALE
Learn how LendingTree uncover and notify teams of the top churn issues
A BUYER'S GUIDE to analytics for unstructured customer feedback
Understand what you need for effective customer intelligence analytics
INSTANT INSIGHT REPORTS WITH QUESTION /ANSWER FEATURE
Give your team insights superpowers with Thematic Answers