MASTERCLASS ACADEMY
How to get the best from Thematic
Learn Thematic with a curated set of tutorials that help you get the insights to grow revenue and reduce churn.
Thematic Masterclasses
No sign-up required, and absolutely free of charge
1. Build a story
You will learn
- Best practices for setting up and building an insights story
- Tips on crafting the insights with Thematic analysis
- How to make your case, build trust and drive action from the insights
Nick Stroud
VP Customer Operations
2. Tailoring your themes
You will learn
- How the no-code theme editor tool works in Thematic
- Why its best practice to edit themes in Thematic analysis
- Tips on how to tailor your theme taxonomy for richer insights
Alyona Medelyan
CEO and Co-Founder
3. Using dashboard to report to stakeholders
You will learn
- Different dashboard reporting tricks and when to use them
- How to use dashboards to make them actionable for your team
- Tips on customizing dashboards in Thematic to fit your audience
Nicolas Zawadzki
Customer Success, Thematic
4. Benchmarking & competitor analysis
You will learn
- Explore how benchmarking reveals opportunities for rapid learning
- How to use Thematic analysis tools & dashboards for benchmarking internal business units
- How to identify opportunities by using public reviews of competitors
Alyona Medelyan
CEO and Co-Founder