Helping teams deliver better products
Leave manual reviewing and tagging behind. Thematic is the revolutionary solution to make sense of user feedback and empower teams to improve decision-making.
Product teams use Thematic to:
- Build a product strategy that improves the bottom line
- Identify bugs and UX issues as soon as they happen
- Quantify pain points and their impact on LTV, ARR or NPS
- Monitor feedback on new features in real-time
- Track post-launch feedback and fix issues faster
- Validate hypotheses for growth experiments
Analyze every piece of customer feedback, to get the real story
Aggregate feedback from all channels to uncover all the actionable insights. You don’t need to lose hours manually coding verbatims. Our AI-powered analysis is the fastest and most accurate way to see all pain points, feature requests, bugs and suggestions.
Emerging trends are uncovered effortlessly. It’s flexible too. You can edit, delete and merge tagged themes in minutes, to align the taxonomy with what’s useful for your team and business.
Make product discovery easier, from validation to monitoring post-launch
See the full customer journey, and understand how customers really experience a feature. Use filters to answer questions like ‘how are our churned users or low use customers different?’
With Thematic it’s easy to give everyone the big picture or granular details, without the need for an analyst. Learn how easy it was for the Levels product team to get insights with Thematic.
We flag the issues, you get the confidence and time to resolve them
Empower everyone to grab opportunities and address pain points before they cause churn. Pick up bugs, UX issues and requests as soon as they arise. Self-serve analysis and notifications ensure you always have your finger on the pulse.
Learn how Thematic works
Integrations
Check out our list of one-click and custom integrations, or talk with us to find out more.
You're in good company
Over 7,000 insights analysts, researchers and product managers use Thematic
